Old support forum
If you are one of our previous support forum users, please accept our apology for this rough migration. We had to do this because of Envato new support policy in one hand and also providing a better and more reliable support platform in the other . Anyhow old forum topics are still available for archiving purpose and if you have any open topic in there, all you need to do is creating a ticket and mention the URL of your topic in old forum.
Please notice that due to Envato new support policy, each item has 6 month of support upon purchase and after that period you will need to purchase a support extension. If you faced an error about expiration of your support period, it is because your 6 month support period is over and you need to purchase a support extension package in order to use this ticket system.
Here is a link about Envato support policy for more details: